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2011 Sustainability Report
“Abacus Oficial”:
3,700 followers
“Abacus Educadors”:
430 followers
420
schools
bought their
books at
Abacus
40
schools
use the DOCUS
Platform
10,000
e-books in the
online shop
91
fair trade
product
references
THE COOPERATIVE
AND ITS PRODUCTS
COMMERCIAL PRODUCTS AND SERVICES
INTEREST GROUPS
Abacus
cooperative
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COMMUNICATION CHANNELS
Digital magazine
for the cooperative members
Presidence of
Kid’s Cluster
3,405
orders
placed on
the website
New
outlet
shop
Wider range
of Abacus
brand
products
3,812,907
sales slips
issued
Commercial
exchange pilot
programme with
La Fageda
4.48
%
consumer
members
compared
to 2010
eduCAT 1x1
project:
1,050
laptops
PRIZES AND RECOGNITIONS
2011-2012 STRATEGIC PLAN
Recognition
of Abacus
cooperative’s
responsible
management
of human
capital
The Building of
the Preparatory
Assemblies of
the Consumer
Members was
selected as a
finalist project
BUILDING
COMMUNITIES
PRIZES
FOMENT
DE
TERRASSA
Service
People
Online
presence
Costumer
members and
social bodies
Sustainable growth
and new future challenges
1,165,618 visits
to the website abacus.coop
4.4% increase compared to 2010
7,689 views
on Abacus cooperative channel
Digital newsletter
for employee members and employees
Our mission is to guarantee the satisfaction of customer
members by offering them a selection of goods and
services for culture and education. Cultural animation,
social accountability, innovation and leadership are the
core of our identity.
We work to improve our services by putting customer
members in the center of our business, to improve
people management and internal organization, and to
be at the same time a more participative and innovative
cooperative.